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Help / F.A.Q.'s

 

If you have a question regarding a specific item, please feel free to contact us at help@vladimirarts.com and we will attempt to answer your questions directly. We are always looking to improve our company, which includes this website. Your comments and suggestions are requested and encouraged.

Thank you for visiting our site and we hope you will return again.

How can I expect to receive my print(s)?
We always ship prints with full insurance, usually through UPS. Any damaged prints will have a "call tag" issued, allowing our customer to have the print shipped back and repaired/replaced, at no additional costs. For APO addresses, we ship by US Postal Priority Mail/Airmail. We have been shipping prints anywhere in the world for over 30 years, please call if you live outside of the United States to get the most accurate shipping cost.

Will each print be certified?
Yes, each limited edition print is issued with a certificate of authenticity that certifies the artwork as authentic, also stating the print title, and the size and individual number of the edition.

What is Museum Quality framing/why might museum quality framing be important?
Framing a print is often done in haste. The "sticker shock" of framing might be a bit mis-understood due to the nature of materials used.
When we say that we frame with museum quality materials, that means that we use "archival" materials starting with acid and lignin free mat boards, we "float" the print, no tapes or adhesives touch any part of the print, and we always use70% UV protectant acrylic- instead of float glass. Upgrades to 100% UV can be made.

What is the difference between using glass and using acrylic for my framed pictures?
First and foremost the acrylic is UV protectant. Second, the acrylic will not shatter the way glass will, and third, its a quarter of the weight.
Acrylic can retail for eight times the cost of float glass, we use Acrylic for its quality and can offer it at a price which you could often pay for glass.

Can I set up a payment plan for my purchases?
Yes. We can offer a 0%, no-interest plan. Please contact us by phone to confirm/purchase prints through our payment plan.

What if I change my mind after I've purchased/ or even received my print? Vladimir Arts offers a "sixty day, live in, guarantee". If your not satisfied with your purchase, or if your spouse decides that "its the picture or me", please feel free to give us a call. Return the artwork, and we will refund your purchase price minus the shipping and handling.

I have found a print that I would like framed, yet currently this site does not offer a framing option. Can you give me an option/quote for framing a print/product? Yes, and sorrey. If you see a print/product that does not yet offer a framing option, or, if you would like to modify any framed options- Contact us, and we can send you an image of the print, framed or modified, in the way you would like to see it. Thanks for your patience.

What does the "Fair-Market Value" indicate. How is that determined? 
1.Fair Market Value on signed and numbered prints- Fair market values are determined using the "blue book" of the print industry INFORMART.  

2.Fair Market value of Frames- Fair Market is determined using a gallery retail framing program that builds on artwork starting with the size of opening, type of glazing (glass or acrylic), mats, special cuts, molding and labor.

Because of Vladimir Art's buying power and state of the art framing equipment,
We are generally 30 to 60% below what a normal retail framing shop would charge.  

Why is the Fair Market Value crossed out? The Fair Market Value is crossed out for a simple reason: our customers will end up paying less than Fair Market Values for our products. The Fair Market Value is simply listed so our customers can see what the product is worth- according to the Fair Maket Value of the print and the framing combined.

What does it mean when a print is "Sold-Out"? Could I still buy a "Sold-Out" print?  "Sold Out" print- indicates that the artwork is no longer available from the publisher at the original issue price.  -If the artwork is being resold, then its on the secondary market and in most cases has increased in value.

If you see a "Sold-Out" print available on this site than the artwork is being resold at or below Fair Market Value.  

Fair market values are determined using the "blue book" of the print
industry INFORMART. 

 

 

   

 
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